The break/fix IT service model refers to providing and charging for tech support services on an as-needed basis, rather than paying a monthly fee for ongoing maintenance. However, break/fix is now considered a legacy service model on a steady decline. This is because organizations are increasingly opting to partner with managed IT services providers (MSPs) for a more consistent, proactive approach to their IT support and security.

As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting.

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks.

Microsoft update channels provide users with diverse options to receive software updates. Whether you are an individual user, a small business, or a large enterprise, Microsoft offers multiple channels tailored to meet your specific needs. Read on to learn more about this useful feature.

The increasing prevalence of credential exposure poses a significant risk to individuals and organizations alike. But exactly how significant is the issue of credential exposure? According to the 2023 Verizon Data Breach Investigations Report, the issue is quite serious.

To outperform their rivals, businesses must harness the power of data to make informed decisions. With vast amounts of information at their disposal, organizations can utilize business intelligence (BI) to unlock valuable insights and drive growth. In this article, we explore the significance of BI and how it can revolutionize the way businesses derive value from their data.

With its ability to evade traditional antivirus solutions, fileless malware poses a significant challenge to organizations and individuals alike, as it can cause severe damage without leaving any traces behind. In this article, we will delve into the intricacies of fileless malware, explore how it works, and discuss effective strategies to protect against this invisible threat.

Choosing the right productivity suite is crucial for small and medium-sized business owners, among which Microsoft’s offerings remain popular. Currently, there are two popular options: Microsoft 365 and Office 2021. Understanding the differences between these two — specifically, their unique features, pricing models, and functionalities — can help you make an informed decision that aligns with your business requirements.

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers.

Microsoft Delve is a powerful productivity tool that revolutionizes the way individuals and teams discover and access information within the Microsoft 365 ecosystem. Delve offers a range of benefits that enhance collaboration, knowledge sharing, and overall work efficiency.