Debunking the myths: Not all break/fix IT support services are created equal

The break/fix IT service model refers to providing and charging for tech support services on an as-needed basis, rather than paying a monthly fee for ongoing maintenance. However, break/fix is now considered a legacy service model on a steady decline. This is because organizations are increasingly opting to partner with managed IT services providers (MSPs) for a more consistent, proactive approach to their IT support and security.

Strengthening SMB cybersecurity with managed IT services

As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting. Managed IT services providers (MSPs) offer a cost-effective and comprehensive solution […]

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

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