The break/fix IT service model refers to providing and charging for tech support services on an as-needed basis, rather than paying a monthly fee for ongoing maintenance. However, break/fix is now considered a legacy service model on a steady decline. This is because organizations are increasingly opting to partner with managed IT services providers (MSPs) for a more consistent, proactive approach to their IT support and security.
When it comes to running their company, one thing business owners often overlook is IT management. This is because they mistakenly assume they can handle IT on their own. But in reality, they’re better off outsourcing their IT requirements to a managed IT services provider (MSP). What is an MSP? An MSP is a company […]
More and more business owners are discovering the importance of adopting efficient, flexible, and cost-effective IT systems. But as customers’ expectations evolve, so too does IT —sometimes becoming far too complex and demanding for businesses to manage on their own. This is why many companies partner with a managed IT services provider (MSP). MSPs defined […]
Technology underpins nearly every aspect of modern business processes. The problem is that managing technology can be complex and tedious. This is where managed IT services providers (MSPs) come in. Whether a company needs software to record customers’ data, network infrastructure management, or cloud technology, MSPs can provide these services and much more. MSPs defined […]