Cost efficiency Save money by reducing the need for an expensive in-house IT team. For a flat monthly rate, you can manage your IT expenses more effectively.
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Support Center
Support Center
Have you had enough of recurring
IT issues slowing your work down?
Business IT doesn’t always run smoothly, but when challenges arise, do you have a reliable way to address technology issues? Many San Diego businesses spend too much time trying to fix problems quickly, often overlooking solutions that tackle the root cause, leading to recurring issues. Instead of wasting valuable time, let USWired’s IT support team handle your technology challenges with ease and expertise.
Since 1996, we’ve provided companies in San Diego with outsourced IT support services that swiftly and effectively resolve their technology issues. Our friendly support staff are always available to listen to your concerns and provide immediate solutions. If the problem cannot be resolved remotely, we’ll send our qualified on-site technicians to your office. With USWired managing your IT systems, your staff can avoid prolonged technology downtimes and recurring IT problems.
Why businesses should outsource their IT to USWired
The growing demand for outsourced IT support reflect businesses’ increasing appreciation for its advantages, which include cost efficiency, enhanced security, and streamlined operations. According to recent reports:
- IT outsourcing spending reached $519 billion in 2023 — a 22% increase over 2019’s numbers.
- IT services make up around three-quarters of all global outsourcing contract values.
Outsourcing IT services to a reliable provider such as USWired offers numerous advantages that can significantly boost your business operations. Here are some compelling reasons to consider outsourcing:
Access to expertise With over 25 years of experience, our team has the necessary skills to handle complex systems, software, and technologies.
Focus on core business By outsourcing IT support, your teams can focus on goals without being sidetracked by technical issues.
Scalability Easily scale your IT resources up or down based on demand, without the need to hire or train new employees.
Enhanced security Benefit from advanced data protection measures and cybersecurity strategies to safeguard your information technology infrastructure.
Improved efficiency With a managed service provider handling your IT operations, you can enhance operational efficiency and boost overall productivity.
Access to the latest technology Stay ahead of the technological curve by leveraging the latest cloud computing and data center solutions from your service provider.
USWired’s service availability and response time
We are committed to providing exceptional service for businesses in San Diego. You can rely on us to deliver:
Swift response times: We prioritize rapid resolution of your technology concerns, aiming to address support requests within an hour to keep your operations running smoothly.
On-site support: For technical challenges that require in-person intervention, our skilled technicians can be at your San Diego location within 30 minutes, offering immediate assistance.
Remote support: Our remote support capabilities allow us to tackle IT issues quickly and efficiently, minimizing downtime and enhancing productivity.
USWired offers a comprehensive range of outsourced IT support services to optimize your business technology
USWired specializes in outsourced IT services that enhance the efficiency and security of our clients’ business operations. With our expertise in managed services, cloud computing, and consulting, we empower San Diego businesses to optimize their technology investments and focus on their core objectives. Our services include:
Hourly Support Services
On-demand technology assistance that resolves issues fast and usage-based billing — pay only for what you need
Fixed Fee Managed IT Services
24/7 monitoring, proactive maintenance, and responsive support that cover all your IT needs for a low monthly fee
Printer Services
Managed print services, on-site repair, remanufactured toner cartridge sales, and more to support all your printing needs
Microsoft 365
A suite of cloud-based productivity apps that work on any device to improve team collaboration and data security
Hosting Services
Secure, cost-effective cloud hosting services that minimize your cybersecurity risks, downtime, and maintenance costs
IT Consulting
Complete IT project management that ensures you meet all functional, time, and budgetary requirements
Cybersecurity
Strategic protection schemes, robust defense tools, and the latest security best practices to keep you safe from emerging threats
Virtualization
A virtual replication of your servers to improve performance, data security, and cost effectiveness
Wireless Networks
Expert network design, implementation, and configurations that ensure consistent, high-speed connection across your facility
Email and Spam Protection
Intuitive outbound filtering, real-time threat detection, and more that effectively prevent data theft
Network Design and Installation
Detailed business needs analysis and professional network services to guarantee high-performance, high-availability networks
Backup and Disaster Recovery
Automated backups and a well-defined recovery plan to minimize damages from potential disruptions
Want to make your technology more productive and efficient?
Client testimonials
Discover why businesses in San Diego trust USWired for their IT support needs.
Highly recommended!
USWired has supported my ~150 person firm for the last 12+ years. Their staff is very knowledgeable and responsive, with excellent customer service skills. Working with them has been a significant improvement over our previous internal IT department and helpdesk. Users get their issues addressed in ...Read More
Jeff Tavangar
President
The Armada Group
DTI made the decision to outsource
our IT support to USWired due to their experienced staff of certified systems engineers, close attention to customer service, and an impressive record of satisfied clients. We are especially pleased with how they have tailored their services to fit our environment. Since retaining USWired’s services, ...Read More
Richard Martoglio
Executive Vice President,
DTI
Our Partners
Frequently Asked Questions
What makes USWired a reliable IT service provider in San Diego?
Outsourcing your IT support to USWired allows you to reduce costs with a predictable flat monthly rate, eliminating the need for an in-house team. We also provide cost-effective solutions that help you manage expenses while accessing top-tier technology and expertise.
USWired offers a comprehensive range of IT services, including help desk support, cloud services, cybersecurity, and disaster recovery. Our solutions are designed to enhance operational efficiency and meet the unique needs of San Diego businesses.
USWired uses advanced cybersecurity protocols to safeguard your company's information. Our team continuously monitors your infrastructure for potential threats and implements robust defense strategies to keep your data secure and confidential.
USWired measures the success of its IT help desk services through customer satisfaction surveys, response time metrics, and resolution rates. We continuously monitor these metrics to ensure our support services align seamlessly with your business needs, driving your success every step of the way.
Transform your IT experience today
Partner with USWired to access top-tier outsourced IT support services in San Diego. Let our team of professionals enhance your business operations with cutting-edge technology solutions, from cloud services to data protection. Contact us now to discover how our managed services can save you time and money while boosting productivity and efficiency.
- 619-768-0007
- [email protected]
