Fully managed vs co-managed IT: What’s the difference?

Choosing the right IT management approach is critical for business efficiency and security. Two leading models, co-managed and managed IT services, offer distinct advantages. In this blog post, we will define the key differences between co-managed and fully managed IT to help you make an informed decision that aligns with your specific business needs.

How IT support services minimize downtime

In today's dynamic business landscape, system outages translate directly to lost opportunities. Even brief periods of downtime can erode profitability, hinder productivity, and potentially damage brand reputation. This shows how critical high availability is to maintaining business continuity critical to maintaining business continuity.

Beyond break/fix: Building a proactive IT strategy with managed services

Today, a well-functioning IT infrastructure is no longer a luxury but a necessity. Regardless of size, businesses depend on technology for various functions, from communications and data storage to customer service and sales. In fact, 95% of US small businesses employ at least one technology platform, and 29.7% of business done in the United States is conducted online.

Unlocking the power of managed IT services

Organizations of all sizes these days leverage technology as a core driver of operational efficiency, productivity gains, and competitive advantage. However, managing an intricate IT infrastructure presents a significant challenge, demanding specialized expertise, dedicated resources, and continuous vigilance.

What kinds of businesses can benefit from managed print services?

Managed print services (MPS) provide comprehensive and cost-effective solutions for any business relying on paper-based processes. By entrusting the oversight and maintenance of printing processes to specialized providers, organizations can streamline their printing operations, reduce waste, minimize costs, and improve overall productivity.

Debunking the myths: Not all break/fix IT support services are created equal

The break/fix IT service model refers to providing and charging for tech support services on an as-needed basis, rather than paying a monthly fee for ongoing maintenance. However, break/fix is now considered a legacy service model on a steady decline. This is because organizations are increasingly opting to partner with managed IT services providers (MSPs) for a more consistent, proactive approach to their IT support and security.

A handy guide to the different levels of technical support

Businesses of all sizes rely on technical support to keep their operations running smoothly, so getting the right type of support is crucial. Technical problems require a certain level of expertise — if unsolved, these can pose a huge challenge to operating and growing a successful enterprise.

What’s the difference between disaster recovery and high availability?

Disaster recovery and high availability are two important concepts in the world of cybersecurity. However, there is a lot of confusion about the difference between the two. In this article, we will clear up any misconceptions and explain the crucial distinctions between disaster recovery and high availability.

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