Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]
While remote working isn't a novel concept, the COVID-19 pandemic has catalyzed its adoption worldwide. In the past few months, we've seen companies in the San Francisco Bay Area implement work from home setups to curb the spread of the disease.
Remote working has many employee benefits, such as better flexibility and productivity, improved well-being, and more time with loved ones.
Today’s companies need technology to function. Without it, businesses cannot compete and succeed. But with technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses need to protect themselves with robust cybersecurity solutions managed by IT professionals. The numbers According to the Ponemon Institute’s 2019 State of Cybersecurity in Small […]
To stay competitive and profitable, your business has to embrace new technologies like cloud computing. This refers to the delivery of computing services via the internet, such as servers, storage systems, databases, and software applications, among others.
Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have […]
In the past few months, the pandemic has driven businesses to utilize every tool available to them to keep operations going. This largely meant deploying cloud-based solutions that can support remote work setups and connect multilocational workers. During these critical times, the job of IT administrators has become more crucial and demanding. So to help […]
No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]
Whatever business you own, your employees are key to your survival. Without them, no one will be able to sell your products and services, and provide significant customer experience insights. However, they are often neglected or overlooked by companies, and not at all seen as a valued asset.
Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it. […]
Data security is more important than ever for your business, especially now that more people in the San Jose and San Francisco Bay areas are working remotely. Working from home means employees don't have access to corporate systems, which implies that your data is vulnerable to attacks.