A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations. Marketing insights An organization’s marketing department analyzes a significant amount of data from various channels. Whether […]

With many companies having shifted to remote work due to the pandemic, the use of video conferencing applications like Zoom, Cisco WebEx, and Microsoft Teams has become nonnegotiable. These apps allow remote workers to perform their tasks as usual, ensuring business continuity.

As 2020 comes to an end, it’s time to assess how your business performed in the past 366 days. This involves identifying areas that worked well and those that can be improved. For instance, you may have realized that your current managed IT services provider (MSP) wasn’t as effective as you had hoped.

Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]

Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]

To stay competitive and profitable, your business has to embrace new technologies like cloud computing. This refers to the delivery of computing services via the internet, such as servers, storage systems, databases, and software applications, among others.

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]

Whatever business you own, your employees are key to your survival. Without them, no one will be able to sell your products and services, and provide significant customer experience insights. However, they are often neglected or overlooked by companies, and not at all seen as a valued asset.

Data security is more important than ever for your business, especially now that more people in the San Jose and San Francisco Bay areas are working remotely. Working from home means employees don't have access to corporate systems, which implies that your data is vulnerable to attacks.

Businesses that take advantage of innovative technologies often come out better equipped to compete as they grow. This is why many companies are continuously seeking innovations that improve operations and reduce costs. Small businesses like yours can take advantage of new tech too — just follow our tips. Be an early adopter One of the […]