Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits.

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use data analysis to increase revenue?

Many businesses shy away from data analytics due to the perceived costs and resources required to get anything of value.

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats.

For many small- and medium-sized businesses (SMBs), building a solid technology infrastructure means a lot. And you know that technology can make the difference between business success and failure. Investing in technology is often challenging because of the numerous vendors and solutions available.

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here!

A more personal, faster iOS 12

Apple has focused on improving the operating system’s performance so that iPads and iPhones become more responsive and work faster.

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices.

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize.

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged.

Companies need IT support to ensure their computers and network systems for key business activities continue working effectively and without glitches.

The most popular model for small and medium-sized businesses to get their IT support is a break/fix arrangement, which is exactly what it sounds like: When something breaks, an IT technician comes and fixes it.