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How to manage Google reviews

How to manage Google reviews

Google is shaking things up yet again. Reviews from sites like Facebook and Yelp will now be displayed in search results with well-placed keywords and link-worthy content. Here’s how you can efficiently manage your business’s reviews How Google changed search results Google now automatically aggregates and includes online reviews to display in the Knowledge Panel […]

Do you need an IT service provider to manage your Office 365 subscription?

Do you need an IT service provider to manage your Office 365 subscription?

The business case for deploying Microsoft Office 365 across your organization is compelling. Depending on the subscription plan you choose, your staff gets to use feature-rich desktop versions of much-beloved productivity apps such as Word, Excel, and PowerPoint, basic-but-highly-useful web versions of those apps, plus other handy storage, communication, and collaboration tools such as OneDrive, Exchange, and SharePoint.

Get your network gear ready with UPS

Get your network gear ready with UPS

Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear. UPS […]

VPNs: Why you need them

VPNs: Why you need them

Installing antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, third parties, and ISPs constantly monitoring networks and your online habits, hopping onto a virtual private network (VPN) is crucial for keeping your surfing habits private. Here’s why. What is a VPN? The best way to describe […]

Battle of the VoIPs: Hangouts or Skype?

Battle of the VoIPs: Hangouts or Skype?

Microsoft and Google have been competing on almost every front. Both have made huge strides in machine learning, cloud computing, and productivity software. In terms of VoIP solutions, the tech powerhouses are also neck and neck with Microsoft’s Skype for Business and Google’s Hangouts Meet. These VoIP tools have several calling and video conferencing features […]

Assess staff productivity better with Workplace Analytics

Assess staff productivity better with Workplace Analytics

For companies using Office 365, managers have a convenient tool available for them to assess their employees’ performance. It’s called Workplace Analytics, and it uses the data culled from Office 365. Microsoft’s previous productivity tool, MyAnalytics, only allowed employees to view their own productivity data. With Workplace Analytics, both employee and manager can view the […]

New cybersecurity threats we all should watch out for in 2019

New cybersecurity threats we all should watch out for in 2019

Running a business and fending off competitors is tough enough, but mounting threats to your company’s data and processes make everything more difficult. How can one cope with more sophisticated malware and complex government regulations that add costs to operations? And how can a small- to medium-sized business (SMB) navigate the sea of solutions that’s as broad in choices as it is deep in technical jargon?

SMBs can begin by raising their awareness of the current and foreseeable landscape.

Productivity-boosting tips for PC users

Productivity-boosting tips for PC users

We all want to become more productive. Business gurus always emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work more efficiently, there are plenty of tools that increase your daily output. If you use a computer all day, check out these productivity-boosting tips. Monitor productivity […]

AI-powered VoIP: what businesses can expect

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]