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How to protect your VoIP system from phishing

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

How to protect your organization from social engineering

How to protect your organization from social engineering

Have you ever received the notorious email from the Nigerian prince who promises you one million dollars in exchange for your social security number, date of birth, address, and credit card details? While this seems like a poorly disguised scam, you'd be surprised by how many people are actually fooled by this social engineering trick.

Black and white: Not all hackers are bad

Black and white: Not all hackers are bad

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.

CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Why your company should move to the cloud

Why your company should move to the cloud

The cloud. Many people are talking about it and extolling its virtues, but how much do you really know about this pervasive tech trend? One thing for sure is that the cloud isn’t just a technology fad; businesses around the world are moving their data and network to the cloud, and it is now becoming a mainstream corporate computing model.