With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]
Warning signs your computer has malware
What goes into a business continuity plan?
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]
VoIP hardphones or softphones for SMBs?
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type. What’s a hardphone? A hardphone is a desk phone […]
How can Office 365 benefit your business?
It’s essential to use the right programs to stay on top of business demands. If you’re looking for new ways to boost productivity and efficiency in the workplace, you might want to turn to cloud-based solutions like Office 365.
Office 365 is a suite of collaboration apps that combines Word, Excel, PowerPoint, Teams, Outlook, and other apps into a subscription service.
Make the most out of your O365 subscription
It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but […]
Tips to monitor employee activities online
There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring […]
Understanding Microsoft’s decision to combine Teams and Skype for Business
Since Microsoft announced that Teams, its chat-based workspace collaboration app, will be replacing Skype for Business back in 2017, businesses have started migrating their users to the new platform. If you're in a similar situation, it’s important to understand how the two applications coexist, how they interoperate, and how IT admins can manage the eventual migration to Teams.
How to boost your SMB’s social media presence
Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that. Create buyer personas Social media data is a great tool to gather information about your […]
Productivity tip: Email automation
If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]
How to choose the best VoIP system for your SMB
Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best. What are “proprietary” systems? When most companies release VoIP software, such as Microsoft’s […]
