Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business.

More than just offering apps and cloud services designed to boost productivity, Microsoft 365 also provides robust security tools for protecting data from loss and theft. Make the most out of these tools and ensure data security by following these tips.

Investing in new IT tools is one of the best ways to improve your business’s efficiency, data security, and ability to serve your customers. But it won’t always produce the outcomes you want if you go about it haphazardly. When purchasing new technology, make sure to avoid these mistakes.

Cybercriminals are getting more creative in infecting computers with malware, and users must step up in order to protect their devices. To stay one step ahead of cybercriminals, you should learn more about their more insidious tricks such as watering hole attacks.

Prioritizing tasks is a great way to keep track of what’s really important to you as a professional. It is the best way to ensure that business-critical activities are completed on time and at the expected level of quality.

FREE eBook: Tips to ensure the productivity of your remote work staff

But what exactly does work prioritization entail? To get better results in the workplace, set work priority not on a “first in, first out” basis; rather, base it on urgency and level of importance.

Many California businesses today are faced with an uncomfortable truth: they are vulnerable to data theft, loss, and sabotage from within their organization. And while internal threats tend to be outliers, generally speaking, it is well worth investing in systems that prevent damage caused by these malicious actors, as failing to do so can hurt most businesses beyond recovery.

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free.

In 2019, Microsoft introduced the Presenter Coach feature in PowerPoint to help users give better presentations, be these in person or virtually. Using artificial intelligence, this feature gives you pointers on how to improve your pitch, pacing, word choice, and much more.

A cloud-based order management system (OMS) is a powerful and intuitive tool for tracking orders, sales, and inventory as well as streamlining the processes involved in order fulfillment. Learn more about this essential tool and its many benefits to eCommerce businesses.

You’ve probably heard it said that not all hackers are dangerous. That’s true, of course. For instance, white hat hackers hack into a system to uncover vulnerabilities and boost its protection against cyberthreats. However, we won't be talking about white hat hackers in this blog.