What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern. To help you decide, here’s a short guide on business phones and their […]

Successful cloud migration for unified communications

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following. Opt for a gradual transition Migrating unified […]

Let Office 365 help you save the date

Arranging meetings that work with everyone’s schedules is a pain — especially if participants don’t work in your office. A calendar that is easy to share publicly simplifies everything from scheduling calls with clients to quarterly meetings with business partners. Here’s how you can achieve that with Office 365. Share an Office 365 calendar with […]

Is your business prepared for hurricanes?

In 2017, Hurricane Harvey hit Texas and certain parts of Louisiana the hardest. In the same year, Hurricane Irma devastated companies in Florida, Georgia, and South Carolina. During uncertain times, a disaster recovery (DR) plan is what saves companies from power outages and massive revenue losses. Let these tips guide you. Determine recovery hierarchy Certain […]

Which VoIP service is best for you?

Is it better for your company’s Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for […]

Groups, Yammer, and Teams: What are they?

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are small differences in the way they can be used. Let us break it down for you. Outlook Groups With Outlook Groups, every member gets a shared […]

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system. Invest in VoIP […]

Disaster recovery myths you can dismiss

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

Security tips for Office 365 migration

Making the decision to migrate from an on-site system to a cloud-based Office 365 is easy, but the migration process itself presents numerous security challenges. By covering these essentials, you’ll minimize security breaches and ensure you can enjoy the benefits of Office 365. Identify your company’s sensitive data… Most files housed within your servers contain […]

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