Which VoIP service is best for you?

Which VoIP service is best for you?

Is it better for your company’s Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for […]

Groups, Yammer, and Teams: What are they?

Groups, Yammer, and Teams: What are they?

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are small differences in the way they can be used. Let us break it down for you. Outlook Groups With Outlook Groups, every member gets a shared […]

Include VoIP phones in your recovery plan

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system. Invest in VoIP […]

Disaster recovery myths you can dismiss

Disaster recovery myths you can dismiss

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

Security tips for Office 365 migration

Security tips for Office 365 migration

Making the decision to migrate from an on-site system to a cloud-based Office 365 is easy, but the migration process itself presents numerous security challenges. By covering these essentials, you’ll minimize security breaches and ensure you can enjoy the benefits of Office 365. Identify your company’s sensitive data… Most files housed within your servers contain […]

How long should business phone systems last?

How long should business phone systems last?

The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital […]

Big gains for small-business IT in 2017

Big gains for small-business IT in 2017

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]