From overloaded systems to cybersecurity threats, dealing with IT during the holidays can be overwhelming. Fortunately, with the help of managed IT services, it doesn't have to be that way, and you can enjoy all the season has to offer without the headaches.

The break/fix IT service model refers to providing and charging for tech support services on an as-needed basis, rather than paying a monthly fee for ongoing maintenance. However, break/fix is now considered a legacy service model on a steady decline. This is because organizations are increasingly opting to partner with managed IT services providers (MSPs) for a more consistent, proactive approach to their IT support and security.

As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting.

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands.

In today’s competitive business arena, the little things are what distinguish your company from the crowd. And you have to compete against not only local competitors, but also larger firms with a regional or even national presence.

This leaves you with little room for error.