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Groups, Yammer, and Teams: What are they?

Groups, Yammer, and Teams: What are they?

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are small differences in the way they can be used. Let us break it down for you. Outlook Groups With Outlook Groups, every member gets a shared […]

Fileless malware: Are you at risk?

Fileless malware: Are you at risk?

Over the past few years, the security industry has been witnessing a rapid evolution in attack techniques, including fileless malware, which uses legitimate tools and services such as existing software, applications, and authorized protocols to carry out malicious activities such as unauthorized data retrieval or data damage. It therefore pays to stay abreast of such […]

Tidy IT: emails, chats, and files in one app

Tidy IT: emails, chats, and files in one app

It can be overwhelming to have several windows pulled up to manage your email, company chats, and any cloud storage that isn’t compatible with your inbox. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the tedium of multitasking. The convenience of chat apps has enabled workers to cut down […]

Which social media platform is best for you?

Which social media platform is best for you?

Finding the right channel to promote one’s business is a growing challenge in the digital age, with social media acting as an indispensable business tool. The question is, what else can you do aside from updating your status? Here are five ways to help you enhance your social media marketing. Social media has helped businesses […]

Include VoIP phones in your recovery plan

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system. Invest in VoIP […]

Why you need a true disaster recovery expert in 2019 more than ever

Why you need a true disaster recovery expert in 2019 more than ever

Losing your database can cripple your business. How do you ensure that packages have been sent to the appropriate delivery addresses if you lose your tracking information? How much longer will it take to finalize sales if your team has to revert to paper-based transaction records? How will your healthcare facility properly administer medicines to critically ill patients if you don’t know what drugs they are allergic to?

In this Information Age, having access to reliable data is crucial to running a business.

OneNote 101: Master OneNote in no time

OneNote 101: Master OneNote in no time

OneNote is a useful but underutilized app that comes with Microsoft Office. It enables you to create and share digital notebooks that contain text, audio, video, and other multimedia, taking your note-taking to another level. Discover the ins and outs of this wonderful app by reading on. Organize your digital notebook While both Microsoft Word […]

Are autocomplete passwords safe?

Are autocomplete passwords safe?

Advertisements and suggestions based on our internet browsing habits are sources of online tracking. However, autocomplete passwords are also another source of online tracking. This sneaky tactic comes with serious security risks. Here’s how you can stop it from targeting you. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion […]

How to make the most out of your CRM

How to make the most out of your CRM

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Scammers deriving new ways to scam via VoIP

Scammers deriving new ways to scam via VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. However, scammers are still finding ways to exploit VoIP, such as through “vishing scams, a new type of phishing wherein fraudsters make phone calls, pose as a business or financial partner, and request private details. The best way to prevent yourself from being scammed […]