Voicemail, Do Not Disturb, and call recording are some of the obvious reasons why companies choose VoIP services for their communication needs. But other VoIP features are often underutilized, like customizable hold music or in-call coaching. For a more efficient work flow, check out these overlooked features.
Phishing scams disguise malicious links and emails as messages from trusted sources. The most recent scam to watch out for almost perfectly imitates a trusted invitation to collaborate through Microsoft SharePoint. It’s a three-step attack that’s easy to avoid if you know how it works.
Taking work home, or practically anywhere, has never been easier. The bring your own device (BYOD) strategy has become a popular approach for many businesses to conduct work more efficiently and flexibly. But this strategy is not without risks. BYOD, if not implemented correctly, can make your system susceptible to a number of attacks.
Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues.
It can be discouraging for any business to post a thoughtful tweet in the morning just to see that it barely has any retweets by the end of the day. To maximize your tweets’ exposure, consider these 7 ways to increase your retweets.
Schedule your tweets
There is absolutely no point in tweeting out any content if your audience isn’t even awake for it.
Companies that want to stay ahead of the curve are switching to Voice over Internet Protocol (VoIP) solutions to drive productivity and mobility. To get ready for the upgrade, you need proper planning and network preparation -– here are the most critical considerations.
Every company, whether a large enterprise or a mom-and-pop store, is at risk of an IT disaster. Almost every business stores data electronically. So, ask yourself: Have you considered the impact of a flood, an earthquake, hardware failure, or a cyberattack on your business?
How essential is disaster recovery to your operation? The Small Business Administration claims that 90% of companies fail within a year if they can't get back up and running within five days of being struck by a disaster.
Microsoft Word remains one of the most popular and user-friendly apps for business. It is compatible with both Windows and Mac and can be used to create a wide array of business documents. While millions of people use Word every day, most don’t know how to maximize its potential.
When one cyberattack is stopped, another more powerful variant almost always takes its place. It happens all the time with ransomware, computer viruses, and Trojan horses. Recently, this has become the case with Spectre attacks, which exploit a fundamental flaw in modern computer chips.
Since 1996, USWired has continuously provided reliable IT support for small businesses with little resources to hire their own IT staff. Through our years of experience, we've learned that one of the biggest problems businesses face is working to minimize risks -- without the assistance of a managed IT services provider (MSP).
Make no mistake: Disasters can strike anywhere, anytime.
