Small and medium-sized businesses (SMBs) often assume cyberthreats are only a concern for large corporations. With fewer employees and less data, they believe they’re less likely to be targeted by hackers. But in reality, SMBs are prime targets, often seen by cybercriminals as low-hanging fruit due to their limited resources and less mature security practices.
Not sure whether to upgrade your phone system to Zoom Phone or stick with traditional Voice over Internet Protocol (VoIP)? This simple guide explains the key differences without the jargon so you can decide what works best for your business.
What’s the difference?
Traditional VoIP systems have been around for a while, enabling phone calls over the internet instead of using traditional phone lines.
Running a small business often means wearing many hats. You're handling sales, marketing, customer service, and a lot more. It can get overwhelming, and you might find yourself doing the same tedious tasks day after day. But what if there is a way to free up some of your precious time and focus on growing your business? Enter Microsoft Power Automate, a handy tool that acts like your digital assistant, automating those repetitive tasks so you don’t have to keep doing them yourself.
Digital transformation is essential for businesses to stay competitive and grow in today's fast-paced market. The sooner you act, the better. This article outlines 10 practical strategies to accelerate your digital journey. From adopting new technologies to fostering a culture of innovation, these tactics will help you modernize your business and move forward with confidence.
According to the FBI’s 2024 Internet Crime Report, ransomware poses a persistent and growing threat to US critical infrastructure, which includes sectors such as healthcare, communications, energy, and financial services. Experts warn that phishing and social engineering are key tactics fueling these attacks, underscoring the importance of proactive cybersecurity measures.
Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication.
As businesses continue to evolve, the role of IT becomes even more pronounced. And while IT support is essential for day-to-day functionality, it’s the broader concept of an IT roadmap that drives long-term growth and success. This plan outlines the technology needs that help you meet business goals, streamline costs and operational functions, and give your business better efficiency overall.
Data breaches are an unfortunate norm in today's digital world, and traditional encryption techniques are no longer enough to prevent them. In addition, as businesses become more data-driven and regulations tighten, the pressure is on to rethink how we secure sensitive information, not just during storage but also throughout its entire life cycle.
The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it's time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.
When deciding on whether to invest in managed IT support services, many business leaders make the mistake of thinking it’s cheaper to do everything in house. After all, why pay for something you can do yourself? In the short term, this may be true, but without effective IT support, systems don’t get the attention they need or the proper maintenance required to prevent costly downtime.
