It’s not uncommon for small- and medium-sized businesses (SMBs) to adopt multiple business solutions to address a variety of needs. A typical San Jose or Bay Area company, for instance, might use customer resources management, human resources management, productivity and collaboration, cybersecurity, unified communications, and administrative solutions.

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), for instance, we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths so you can stop believing them.

Running a business has always been a challenge, but the ever-evolving cybersecurity landscape has made it even more so. Every day, newer, more sophisticated cyberthreats emerge, putting businesses at risk of significant data, productivity, and financial losses.

If your company’s Voice over Internet Protocol (VoIP) telephony systems are not equipped to weather disasters like wildfires and hurricanes, then they may fail when a calamity occurs. This could disrupt your operations and you may lose productivity, customers, and profit as a result.

Microsoft Word is synonymous with document processing, which isn’t a surprise given its ubiquity and reputation for being user-friendly. Yet, many users are still surprised to learn that it has plenty of useful features, albeit ones that are hiding in plain sight.

More and more business owners are discovering the importance of adopting efficient, flexible, and cost-effective IT systems. But as customers’ expectations evolve, so too does IT —sometimes becoming far too complex and demanding for businesses to manage on their own.

If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from cyberthreats and the many troubles that come with them.

It's inevitable: if you run a small or mid-sized business, you will use printers at one point or another. In fact, studies show that the average SMB worker prints 8,000 A4 pages every year, which translates to around 33 pages per day. Multiply that by the number of employees you have and you’ll have an idea of how overworked your office printers might be.

Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more.
Upfront costs
Upfront costs are largely determined by the manner in which you acquire your systems, such as whether you buy a VoIP system outright or rent it from a third party.

Microsoft has unveiled some new and improved Microsoft 365 features. These upgrades, introduced during this year’s Microsoft Inspire conference, are more relevant than ever and were designed with the needs of the hybrid worker in mind. From third-party integrations in Teams to nifty tricks in Outlook, here’s a quick guide on what to expect from the latest version of Microsoft 365.
Work seamlessly with Windows 365
Windows 365 is a cloud service that allows users to experience a more powerful and more agile version of Windows 10 or 11. Also called the “Cloud PC”, Windows 365 will enable you to access your entire PC — including personalized apps and settings — from any device.