Social media can do wonders for your business. It can help you increase brand awareness, reach out to current and prospective customers, and create a loyal following. What's more, you won't have to spend a single dime of your budget for social media accounts, as setting these up are completely free.
Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant.
A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations.
With many companies having shifted to remote work due to the pandemic, the use of video conferencing applications like Zoom, Cisco WebEx, and Microsoft Teams has become nonnegotiable. These apps allow remote workers to perform their tasks as usual, ensuring business continuity.
As 2020 comes to an end, it’s time to assess how your business performed in the past 366 days. This involves identifying areas that worked well and those that can be improved. For instance, you may have realized that your current managed IT services provider (MSP) wasn’t as effective as you had hoped.
Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed.
Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems.
To stay competitive and profitable, your business has to embrace new technologies like cloud computing. This refers to the delivery of computing services via the internet, such as servers, storage systems, databases, and software applications, among others.
No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with.
Whatever business you own, your employees are key to your survival. Without them, no one will be able to sell your products and services, and provide significant customer experience insights. However, they are often neglected or overlooked by companies, and not at all seen as a valued asset.
