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Your password may not be secure — update it now

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letter, numbers, and symbols. However, the NIST recently reversed its stance on good passwords. Here's why and what they are now recommending.

How will 5G improve VoIP?

Much more of VoIP’s potential would be tapped by businesses, thanks to the enhancements that 5G will bring about.
Mobile VoIP
VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and poor call connectivity and clarity.

Make the most out of Outlook with these tips

Millions of businesses worldwide use Microsoft Outlook, preferring the free web-based email and calendar service over its many competitors. Outlook also offers tasks and contacts management capabilities, among other nifty features that will help you work smarter and boost your efficiency.

How can AI help your small business?

Artificial intelligence (AI) is used in many business processes such as behavioral advertising, customer service, and social networking. According to a study by research firm Gartner, leading organizations are expected to increase the number of their AI-based projects in 2021, with 40% of them planning to deploy AI solutions by the end of 2020.

But what does AI have in store for small businesses in the San Francisco and San Jose areas? Here are some of its benefits:

1. Improve sales and marketing
Customer relationship management applications are built to gather customer data across different platforms like email, telephone, and social media.

Open-source or proprietary VoIP: Which one is for you?

Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP.
What are proprietary systems?
When most companies release VoIP software, such as Microsoft Teams or Zoom, they make it almost impossible for users to view or alter the programming code.

7 Easy ways to prevent data loss in Microsoft 365

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Microsoft 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files.

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