Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other. Learn the difference between the […]
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A handy network security checklist for small businesses
Large enterprises aren't the only ones vulnerable to cyberattacks. Contrary to popular belief, small- and medium-sized businesses (SMBs) also fall victim to cybercrime. Verizon’s 2018 Data Breach Investigations Report found that 58% of cyberattacks target small organizations, and these are fueled by business owners’ negligence toward protecting their IT infrastructure.
Disaster recovery statistics business owners need to know
It’s important for businesses to always be prepared for unexpected events. Natural and man-made disasters such as earthquakes, storms, and cyberattacks can occur anytime, and a detailed course of action can mitigate the gravity of their effects.
Your disaster recovery strategy should always focus on your data.
Manage transactions better with an OMS
Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]
Advantages of call recording
Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]
Help yourself: use these Office 365 features
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a […]
Warning signs your computer has malware
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]
What goes into a business continuity plan?
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]
VoIP hardphones or softphones for SMBs?
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type. What’s a hardphone? A hardphone is a desk phone […]
How can Office 365 benefit your business?
It’s essential to use the right programs to stay on top of business demands. If you’re looking for new ways to boost productivity and efficiency in the workplace, you might want to turn to cloud-based solutions like Office 365.
Office 365 is a suite of collaboration apps that combines Word, Excel, PowerPoint, Teams, Outlook, and other apps into a subscription service.
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