Automation and the customer experience are taking the IT space by storm. Artificial intelligence, chatbots, and other cutting-edge technologies are moving the industry forward, but are we keeping up?
It can seem daunting to try to stay atop of so many trends and practices within IT. However, you have no need to worry about that because that’s exactly why we’re here.
Email is one of the best things the internet has given us. We use it to sign up for websites, apply for jobs, make payments, get in touch with friends and family, and many more. However, your email is also one of the platforms hackers can exploit to steal information or launch malware attacks. Here […]
Cost is always an important factor to consider when it comes to technological investments. Especially with Voice over Internet Protocol (VoIP) phone systems, you have to be careful that investing in one doesn’t put you way over budget. Even if that phone system comes with a host of features, it’s important that you evaluate not […]
Yammer, Outlook Groups, and Microsoft Teams have plenty in common. They’re all Microsoft 365 tools designed for sharing files and communicating with colleagues. So what differentiates them from one another, and when should you use which? Let’s take a quick look. Outlook Groups With Outlook Groups, every member gets a shared inbox, calendar, project planner, […]
Technology underpins nearly every aspect of modern business processes. The problem is that managing technology can be complex and tedious. This is where managed IT services providers (MSPs) come in. Whether a company needs software to record customers’ data, network infrastructure management, or cloud technology, MSPs can provide these services and much more. MSPs defined […]
The COVID-19 pandemic has taught Americans to prioritize health above everything else. We learned the importance of washing our hands regularly, wearing masks in public, and staying at home to reduce the risk of spreading the virus.
But the pandemic has also taught us a few things about cybersecurity.
As annoying as spam email is, it’s usually pretty harmless. But hackers have been using a method called distributed spam distraction (DSD) where spam email is used to carry out illegal activities. Learn more about DSD and how you can safeguard your systems against it. What is DSD? DSD is a type of attack wherein […]
Although COVID-19 cases are surging in California, some businesses are starting to open. This means employees have to report to work again. Not only do they have to face a new normal by following new health and safety protocols, but they also have to experience the usual office stress again.
When a technology that promises to halve your current expenses sounds too good to be true, it usually is. So when it comes to Voice over Internet Protocol (VoIP) and its claims of radically reducing phone costs, what’s the catch? Here are some issues you need to watch out for. Any of these VoIP issues […]
With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to some DR myths that can safely be disregarded. Here are three of those myths, and the sooner you stop believing them, the better. Myth 1: Tape backups are the best DR solution […]
