Protecting your business from cyberattacks is already a big challenge, and having to be familiar with security jargon makes it even more so. Many people may not be familiar with terms such as malware, viruses, identity protection, and firewalls, which may result in poor business security practices.

Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They are more mobile, have greater functionality, and cost less than traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks.

Microsoft Word is the go-to word processor for many businesses across all sectors. This popular tool is constantly updated with new features that make it even more useful and valuable for business use. Here are a few features that you should take advantage of to boost your productivity and efficiency at work.

Over the years, marketing automation has become more accessible to small businesses. Thanks to innovative cloud solutions, large and small enterprises can reap the benefits of automating tedious marketing tasks. Here are a few advantages to automating your small business’s marketing efforts.

Automation and the customer experience are taking the IT space by storm. Artificial intelligence, chatbots, and other cutting-edge technologies are moving the industry forward, but are we keeping up?

It can seem daunting to try to stay atop of so many trends and practices within IT. However, you have no need to worry about that because that’s exactly why we’re here.

Email is one of the best things the internet has given us. We use it to sign up for websites, apply for jobs, make payments, get in touch with friends and family, and many more. However, your email is also one of the platforms hackers can exploit to steal information or launch malware attacks.

Cost is always an important factor to consider when it comes to technological investments. Especially with Voice over Internet Protocol (VoIP) phone systems, you have to be careful that investing in one doesn’t put you way over budget. Even if that phone system comes with a host of features, it’s important that you evaluate not only its upfront cost but also its total cost of ownership (TCO).

TCO is the overall sum of procuring, deploying, and operating a VoIP system over its life cycle, which is typically five years.

Yammer, Outlook Groups, and Microsoft Teams have plenty in common. They’re all Microsoft 365 tools designed for sharing files and communicating with colleagues. So what differentiates them from one another, and when should you use which? Let’s take a quick look.

Technology underpins nearly every aspect of modern business processes. The problem is that managing technology can be complex and tedious. This is where managed IT services providers (MSPs) come in. Whether a company needs software to record customers’ data, network infrastructure management, or cloud technology, MSPs can provide these services and much more.

The COVID-19 pandemic has taught Americans to prioritize health above everything else. We learned the importance of washing our hands regularly, wearing masks in public, and staying at home to reduce the risk of spreading the virus.

But the pandemic has also taught us a few things about cybersecurity.