For many small- and medium-sized businesses (SMBs), building a solid technology infrastructure means a lot. And you know that technology can make the difference between business success and failure. Investing in technology is often challenging because of the numerous vendors and solutions available.

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here!

A more personal, faster iOS 12

Apple has focused on improving the operating system’s performance so that iPads and iPhones become more responsive and work faster.

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices.

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize.

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged.

Companies need IT support to ensure their computers and network systems for key business activities continue working effectively and without glitches.

The most popular model for small and medium-sized businesses to get their IT support is a break/fix arrangement, which is exactly what it sounds like: When something breaks, an IT technician comes and fixes it.

Chances are you're like a growing number of business owners who have decided to hand over their IT management to a managed services provider (MSP) because you were tired of dealing with technology troubles on a daily basis.

Outsourcing many of your IT-related responsibilities to an MSP will allow you to concentrate on other important aspects of your business.

Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and finish tasks on time, comes in.

Most people associate blockchain technology with Bitcoin, the infamous digital currency that rose to fame in 2017. But blockchain technology is not tied to financial transactions, and it’s creating all sorts of exciting opportunities for faster, more secure information exchange -- see for yourself!
What is blockchain?
Blockchain, like the cloud, is more of a concept than a specific piece of software or hardware.