Millions of businesses worldwide use Microsoft Outlook, preferring the free web-based email and calendar service over its many competitors. Outlook also offers tasks and contacts management capabilities, among other nifty features that will help you work smarter and boost your efficiency.

Many businesses today struggle to make the most of technology. They deploy computers, communication and accounting systems, and cybersecurity solutions, but these are rarely maximized. Sometimes, technology can even prevent business owners from focusing on more important matters, which can result in reduced productivity.

Making a beautiful website is not just about aesthetics. It’s also about giving your site visitors and customers a great user experience while they browse your products and services. This is especially important now that people spend way more time browsing and shopping online than ever before.

Artificial intelligence (AI) is used in many business processes such as behavioral advertising, customer service, and social networking. According to a study by research firm Gartner, leading organizations are expected to increase the number of their AI-based projects in 2021, with 40% of them planning to deploy AI solutions by the end of 2020.

But what does AI have in store for small businesses in the San Francisco and San Jose areas? Here are some of its benefits:

1. Improve sales and marketing
Customer relationship management applications are built to gather customer data across different platforms like email, telephone, and social media.

Scanning the files you download is not enough to detect malware these days. Hackers have found a clever way to get around antivirus and anti-malware software by using fileless malware. Since this malware is not as visible as traditional malware, it can infect your entire infrastructure without you even knowing.

Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP.
What are proprietary systems?
When most companies release VoIP software, such as Microsoft Teams or Zoom, they make it almost impossible for users to view or alter the programming code.

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Microsoft 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files.

Like people, websites also need to be dressed for success. Here’s how you can make yours look impressive and have visitors eager to do business with you.
Make a statement with professional photographs
Before site visitors read what’s on your website, they assess it by checking out your images.

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful tips should you push through with it.

Phishing attacks are more dangerous these days. Cybercriminals are smarter at crafting scams, and have even used the COVID-19 pandemic to trick unwitting businesses in California into giving out sensitive information.

You’ve probably read about phishing protection in security blogs and heeded their advice.