Cost is always an important factor to consider when it comes to technological investments. Especially with Voice over Internet Protocol (VoIP) phone systems, you have to be careful that investing in one doesn’t put you way over budget. Even if that phone system comes with a host of features, it’s important that you evaluate not only its upfront cost but also its total cost of ownership (TCO).

TCO is the overall sum of procuring, deploying, and operating a VoIP system over its life cycle, which is typically five years.

Yammer, Outlook Groups, and Microsoft Teams have plenty in common. They’re all Microsoft 365 tools designed for sharing files and communicating with colleagues. So what differentiates them from one another, and when should you use which? Let’s take a quick look.

Technology underpins nearly every aspect of modern business processes. The problem is that managing technology can be complex and tedious. This is where managed IT services providers (MSPs) come in. Whether a company needs software to record customers’ data, network infrastructure management, or cloud technology, MSPs can provide these services and much more.

The COVID-19 pandemic has taught Americans to prioritize health above everything else. We learned the importance of washing our hands regularly, wearing masks in public, and staying at home to reduce the risk of spreading the virus.

But the pandemic has also taught us a few things about cybersecurity.

As annoying as spam email is, it’s usually pretty harmless. But hackers have been using a method called distributed spam distraction (DSD) where spam email is used to carry out illegal activities. Learn more about DSD and how you can safeguard your systems against it.

Although COVID-19 cases are surging in California, some businesses are starting to open. This means employees have to report to work again. Not only do they have to face a new normal by following new health and safety protocols, but they also have to experience the usual office stress again.

When a technology that promises to halve your current expenses sounds too good to be true, it usually is. So when it comes to Voice over Internet Protocol (VoIP) and its claims of radically reducing phone costs, what’s the catch? Here are some issues you need to watch out for.

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to some DR myths that can safely be disregarded. Here are three of those myths, and the sooner you stop believing them, the better.

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letter, numbers, and symbols. However, the NIST recently reversed its stance on good passwords. Here's why and what they are now recommending.

Much more of VoIP’s potential would be tapped by businesses, thanks to the enhancements that 5G will bring about.
Mobile VoIP
VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and poor call connectivity and clarity.