One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck because we have some of the best tricks of the trade to share with you.
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The audience doesn’t want to see the speaker’s cluttered desktop or unread emails as the PowerPoint presentation is being set up.

Nowadays, it’s more prudent to assume that your business will face a cyberattack in the near future, rather than be complacent and hope for the best. One of the best ways to ensure that your organization has the capability to weather or resist a cyberattack is by conducting a security audit.

American TV host and comedian Conan O'Brien once said, “Nobody in life gets exactly what they thought they were going to get. But if you work really hard and you’re kind, amazing things will happen.” This shows that working hard isn’t the only variable to success, and being kind is just as important.

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution.

Many successful business owners throw around the phrase “make your own luck,” but what do these words truly mean? Partly, it means not being deterred by terrible circumstances but rather learning from these setbacks to gain better opportunities in the future.

Data is valuable to business, so it’s bizarre that some companies don’t have a proper data backup strategy in place. Organizations of all sizes — including yours — need to be proactive when backing up their data. Here are four of the best backup solutions in the market for your consideration.

Social media can do wonders for your business. It can help you increase brand awareness, reach out to current and prospective customers, and create a loyal following. What's more, you won't have to spend a single dime of your budget for social media accounts, as setting these up are completely free.

Don’t give your customers any reason to feel insecure when dealing with your business. When they visit and use your website, you must engender feelings of trust and security instead of alarm and distrust. Don’t worry — you can easily do this with these three tips.

Moving your business’s unified communications (UC) systems to the cloud offers many perks, including augmented security and scalability. You must, however, plan the migration carefully if you want to enjoy the move’s full benefits and avoid the possible risks that come with it.