It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.

In a recent survey by Vistaprint, 42% of the 1,800 participants said that it was "very unlikely" for them to purchase from "ugly" websites. That’s not so surprising, given that there are plenty of visually appealing and user-friendly competitors’ websites that they can visit instead.

We all receive spam emails. Spam can be anything from events newsletters to generic banking reminders to online grocery deals. But while most spam emails are generally harmless, there are times when they contain dubious content that can put users and organizations at risk.

If you think cybersecurity protection is only for large enterprises, think again. More and more cybercriminals are targeting small- and mid-sized businesses because of their lack of proper cybersecurity solutions. Viruses, ransomware, and other types of malware are also becoming more dangerous.

Most businesses are familiar with denial-of-service (DoS) attacks, or attacks that cripple an IT network, system, or machine to deny access to intended users. Not many businesses know, however, that Voice over Internet Protocol (VoIP) systems can be a DoS attack target too.

Maintaining data security is a daily responsibility that entails protecting IT systems even during businesses’ off-peak periods. It’s easy to see why many small businesses may feel overwhelmed to handle such an exacting task.

What many business leaders fail to realize is that the key to data security success is building the system from the ground up and constructing a well-designed network. A well-designed network can solve IT problems before they arise, monitor and respond to threats more quickly and effectively, and minimize […]

If you want to keep everyone updated on each other’s assignments or improve your team’s productivity, sharing your calendar on Microsoft 365 is a must. In this article, we’ll take a look at how you can sync your schedules on different versions of Outlook.

Business continuity plans (BCPs) are designed to protect an organization’s critical data in case of a crisis. But there is more to BCPs than securing data; it also entails making sure employees are safe during a disruption. If you want an infallible business continuity plan, cover every base and avoid the following mistakes.

Bring your own device (BYOD) policies give employees the flexibility to use devices they are comfortable with while allowing businesses to reduce hardware spending. However, BYOD also carries plenty of security risks.

Loss or theft of devices – Employees often bring their personal devices wherever they go.