Unified Communications Explained

Unified Communications Explained

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything — voice, messaging, video — into one platform? That’s where unified communications come in.

Hackers exploit vulnerable Office feature

Hackers exploit vulnerable Office feature

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen.

5 cyber attacks your business needs to watch out for

5 cyber attacks your business needs to watch out for

Cyber attacks are skyrocketing, with hackers targeting everything from innocent users on mobile phones to big-time corporate networks. According to new research from Accenture and the Ponemon Institute, the average cost of cybercrime globally climbed to $11.7 million per company -- that’s a staggering 62% increase in the last five years.

Cisco introduces new AI services

Cisco introduces new AI services

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities.

Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and networking behemoth Cisco recently announced that they will be incorporating these technologies with two of their services.

Office 2019 is on its way

Office 2019 is on its way

As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more.

5 signs your company needs an IT upgrade

5 signs your company needs an IT upgrade

When was the last time your company overhauled its computers, servers, applications, and other pieces of crucial IT infrastructure? Sure, you may think you can get by with five-year-old PCs running on Windows XP and outdated software, but putting off upgrades might actually be hurting your business more than you realize.