With financial pressures weighing heavily on owners of small and medium-sized businesses (SMBs), adaptability and efficiency are more crucial than ever in 2025. Meeting customer needs while navigating economic uncertainty is no easy task, but staying ahead of emerging trends can make all the difference. In this article, we explore three key trends that will […]
2025 Small business trends you need to know
Stay secure in 2025: Cybersecurity resolutions you should keep this year
Cybercrime is more sophisticated and persistent than ever, putting small businesses at significant risk of attack. The new year offers a fresh start, and what better way to begin than by prioritizing your business’s cybersecurity? Below are seven actionable resolutions to help you protect your data, your customers, and your reputation in the coming year. […]
AI assistants showdown: Copilot Pro vs. Microsoft 365 Copilot
Artificial intelligence (AI) is revolutionizing the modern workplace. With the rise of powerful AI assistants such as Copilot Pro and Microsoft 365 Copilot, individuals and businesses can further streamline tasks and boost productivity. But which tool is the right fit for you? Let’s explore both options to help you make an informed decision. What is […]
How artificial intelligence will reshape the IT landscape in 2024
Artificial intelligence (AI) is no longer a futuristic concept; it's a reality firmly integrated into the fabric of our daily lives. From customized product recommendations to intelligent chatbots and powerful image recognition, various AI applications such as machine learning, natural language processing, and computer vision are revolutionizing the technological landscape.
How AI improves customer service
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]
Improve Business Productivity with Cortana
As an entrepreneur, you understand how essential time is. There is always a need to come up with new processes or search for new technology to keep your office organized. If you use Windows 10, you already have an underutilized tool right in front of you. To take advantage of Cortana, you should enable it […]
Big gains for small-business IT in 2017
How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]
2018 VoIP developments you need to know
According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to. […]
