For years, small- and medium-sized businesses (SMBs) have relied solely on their in-house IT department to source, install, and maintain the technology systems that support their business activities. And in theory, this makes sense -- why seek outside help when your tech-related services and support can be taken care of internally?
But as times change, more companies are seeing the benefits of outsourcing their IT functions to managed services providers (MSPs). They’re companies staffed by IT specialists who fix issues immediately, answer questions quickly, and find ways to prevent tech problems from ever happening in the first place.