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How to manage Google reviews

Google is shaking things up yet again. Reviews from sites like Facebook and Yelp will now be displayed in search results with well-placed keywords and link-worthy content. Here’s how you can efficiently manage your business’s reviews
How Google changed search results
Google now automatically aggregates and includes online reviews to display in the Knowledge Panel found on the right side of the search results.

Do you need an IT service provider to manage your Office 365 subscription?

The business case for deploying Microsoft Office 365 across your organization is compelling. Depending on the subscription plan you choose, your staff gets to use feature-rich desktop versions of much-beloved productivity apps such as Word, Excel, and PowerPoint, basic-but-highly-useful web versions of those apps, plus other handy storage, communication, and collaboration tools such as OneDrive, Exchange, and SharePoint.

Get your network gear ready with UPS

Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear.

Battle of the VoIPs: Hangouts or Skype?

Microsoft and Google have been competing on almost every front. Both have made huge strides in machine learning, cloud computing, and productivity software. In terms of VoIP solutions, the tech powerhouses are also neck and neck with Microsoft’s Skype for Business and Google’s Hangouts Meet.

Assess staff productivity better with Workplace Analytics

For companies using Office 365, managers have a convenient tool available for them to assess their employees’ performance. It’s called Workplace Analytics, and it uses the data culled from Office 365. Microsoft’s previous productivity tool, MyAnalytics, only allowed employees to view their own productivity data.

New cybersecurity threats we all should watch out for in 2019

Running a business and fending off competitors is tough enough, but mounting threats to your company’s data and processes make everything more difficult. How can one cope with more sophisticated malware and complex government regulations that add costs to operations? And how can a small- to medium-sized business (SMB) navigate the sea of solutions that’s as broad in choices as it is deep in technical jargon?

SMBs can begin by raising their awareness of the current and foreseeable landscape.

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level.

Amazing improvements in Office 365

If you’re an Office 365 subscriber, you’re in for some souped-up enhancements. Most involve artificial intelligence (AI) making sense of your data for you, so you spend less time and effort manually processing it. Here are a few of the latest enhancements that’ll give you more time for value-added tasks (and for coffee breaks and power naps, too).
Office
Write and draw with digital ink
Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your screen.

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