Google reviews: how to make them count

Google reviews: how to make them count

Google has recently modified their search results to display ratings from review sites like Facebook and Yelp. While this may seem like a small change, it has actually made reviews more important than ever in terms of SEO. With the following tips, your company can shine in the Google search results.

Unified Communications Explained

Unified Communications Explained

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything — voice, messaging, video — into one platform? That’s where unified communications come in.

Hackers exploit vulnerable Office feature

Hackers exploit vulnerable Office feature

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen.

5 cyber attacks your business needs to watch out for

5 cyber attacks your business needs to watch out for

Cyber attacks are skyrocketing, with hackers targeting everything from innocent users on mobile phones to big-time corporate networks. According to new research from Accenture and the Ponemon Institute, the average cost of cybercrime globally climbed to $11.7 million per company -- that’s a staggering 62% increase in the last five years.

Cisco introduces new AI services

Cisco introduces new AI services

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities.

Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and networking behemoth Cisco recently announced that they will be incorporating these technologies with two of their services.