Efficiency is critical when it comes to remaining competitive in today's fast-paced business landscape. However, many businesses often overlook a tool that can significantly enhance operational efficiency: the softphone. Softphones revolutionize business communication by seamlessly integrating with existing communication systems and offering a wide array of features.

In today's dynamic business landscape, system outages translate directly to lost opportunities. Even brief periods of downtime can erode profitability, hinder productivity, and potentially damage brand reputation. This shows how critical high availability is to maintaining business continuity critical to maintaining business continuity.

With cyberthreats on the rise, businesses must prioritize online security to safeguard sensitive information and maintain customer trust. The good news is that understanding the basics of online security can go a long way in keeping your data safe from prying eyes.

Businesses are increasingly relying on Voice over Internet Protocol (VoIP) systems due to their cost-effectiveness and enhanced features. However, VoIP systems are not without security risk — these systems are also a potential entry point for cyberattacks.

With data increasingly becoming more valuable in the digital age, the risk of cyberattacks also grows exponentially. That’s why it’s critical to protect the weakest point of any data system: endpoints. Failing to deploy a strong endpoint protection system will make your IT system endpoints vulnerable to a slew of threats, including ransomware, zero-day attacks, and more.

No matter your industry, fostering a collaborative and productive team is a pillar of success. Fortunately, by harnessing the capabilities of Viva Insights, your team can gain actionable insights that drive efficiency and effectiveness across all aspects of your workflows.

Cyberattacks, system failures, and natural disasters have become a common occurrence, and they're becoming increasingly more disruptive as businesses continue to digitize their operations. Having a disaster recovery plan is the best defense against these risks, but a shocking number of businesses are misinformed about what it takes to effectively recover from a disaster.

The heightened prevalence of cyberattacks has significantly amplified the vulnerability of small businesses. This increased risk is attributed to the sensitive data they store, such as customer information and intellectual property, paired with potentially less robust security systems compared to those of larger enterprises.

If you want to streamline your company's operations, unified communications (UC) might be the solution you're searching for. UC offers numerous benefits to your business's information system, many of which you may not know. In this article, we highlight how your business can harness cost-effective UC solutions to drive growth.

Today, a well-functioning IT infrastructure is no longer a luxury but a necessity. Regardless of size, businesses depend on technology for various functions, from communications and data storage to customer service and sales. In fact, 95% of US small businesses employ at least one technology platform, and 29.7% of business done in the United States is conducted online.