Google reviews: how to make them count

Google reviews: how to make them count

Google has recently modified their search results to display ratings from review sites like Facebook and Yelp. While this may seem like a small change, it has actually made reviews more important than ever in terms of SEO. With the following tips, your company can shine in the Google search results. How Google changed search […]

Unified Communications Explained

Unified Communications Explained

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything — voice, messaging, video — into one platform? That’s […]

Hackers exploit vulnerable Office feature

Hackers exploit vulnerable Office feature

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen. What’s the new Office threat? […]

KRACK hacks: What you need to know

KRACK hacks: What you need to know

You’ve heard of ransomware, denial-of-service attacks, and even phishing, but one hacking technique you may not have heard of is the KRACK exploit. This attack takes advantage of a vulnerability in WiFi networks, which puts any device with a wireless connection at risk. Here’s everything you need to know about KRACK. What is KRACK? Simply […]

5 cyber attacks your business needs to watch out for

5 cyber attacks your business needs to watch out for

Cyber attacks are skyrocketing, with hackers targeting everything from innocent users on mobile phones to big-time corporate networks. According to new research from Accenture and the Ponemon Institute, the average cost of cybercrime globally climbed to $11.7 million per company -- that’s a staggering 62% increase in the last five years.

Cisco introduces new AI services

Cisco introduces new AI services

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities. Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and […]

What’s happening to Skype for Business?

What’s happening to Skype for Business?

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers. To find out more about what’s going to happen to Skype for Business and Microsoft […]

Office 2019 is on its way

Office 2019 is on its way

As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more. Microsoft […]

Re-secure your passwords!

Re-secure your passwords!

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. Now retired, the author admits that his document was misguided. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that NIST […]

5 signs your company needs an IT upgrade

5 signs your company needs an IT upgrade

When was the last time your company overhauled its computers, servers, applications, and other pieces of crucial IT infrastructure? Sure, you may think you can get by with five-year-old PCs running on Windows XP and outdated software, but putting off upgrades might actually be hurting your business more than you realize.