If you’re paying for the full Microsoft 365 suite, don’t make the mistake of using just Outlook and Teams. The platform and its bundles of services offer a wide range of tools that can boost productivity, streamline workflows, and improve collaboration, and it’s all included in your subscription.

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.

From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions.

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, and valuable resources when things go wrong.

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past your defenses.

Your business is hitting its stride: sales are up, your team is expanding, and you're ready to scale. It's an exciting time, but this critical growth phase comes with a hidden risk. The same technology that supported your early success can become the biggest bottleneck to future growth, leading to downtime, security breaches, and customer frustration.

As the digital world becomes increasingly complex, finding ways to protect personal and business information is more important than ever. Traditional passwords have long been the go-to solution for securing online accounts, but they come with a variety of vulnerabilities.

Virtualization is the process of creating software-defined computing environments, often called virtual machines (VMs), that operate independently on a single physical system. By decoupling hardware from its operating systems and applications, virtualization enables your business to maximize infrastructure utilization, reduce costs, and enhance IT flexibility.

Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected.