You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise.

When it comes to choosing a cloud backup provider, many businesses often jump the gun and make hasty decisions based on limited information or pressure to start as soon as possible.
However, it's important that you understand the financial and operational impact that this choice will have on your business before rushing into a long-term commitment.

Almost everyone loves PowerPoint, Excel and Word, but there’s another Office application that should be recognized as a must-have: OneNote. It’s an app for pulling together text, video, audio, and other visual resources to create shareable notebooks full of useful information.

In 2016, the Locky ransomware infected millions of users with a Microsoft Word file. It was eventually contained, and cyber security firms have since created protections to detect and block previous Locky variants. However, a similar malware is currently spreading worldwide and has so far infected tens of thousands of computers.

Today’s workforce is no longer confined to office walls. People work from home, while they’re commuting to and from work, and even on vacation. This is made possible thanks to remote access solutions, and Amazon’s powerful web features. Here’s what you need to know about this powerful application streaming service.

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

There’s a good reason why businesses like Office 365: It’s a feature-rich productivity suite that gets plenty of upgrades throughout the year. Last month, Microsoft announced four new upgrades that will make the cloud platform even more irresistible for small- and medium-sized businesses.

Have you ever received the notorious email from the Nigerian prince who promises you one million dollars in exchange for your social security number, date of birth, address, and credit card details? While this seems like a poorly disguised scam, you'd be surprised by how many people are actually fooled by this social engineering trick.

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.