Small- and medium-sized businesses don’t have the time to maintain IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything runs smoothly, it’s important to be proactive and conduct technology business reviews when you can.

Email is indispensable. Even if your line of work does not demand that you communicate via email, you still need email accounts to sign up for social media sites, shop online, access online financial accounts, subscribe to streaming services — you get the picture.

In the digital world, eavesdropping is a form of cyberattack where voice over internet protocol (VoIP) phone calls are intercepted and recorded, usually to glean personal or business information. Since it does not affect call quality, it’s hard to tell if you’ve been a victim of eavesdropping.

There are plenty of things to love about Office 365. For a small monthly fee, it gives you the latest cloud-based version of Microsoft Office apps and robust communication tools that improve collaboration and productivity. But it’s also an extremely secure platform that can defend against the most cunning phishing attacks.

Do you spend hours obsessing about the inner workings of DNS-layer security, intrusion prevention systems, and data encryption? If you’re not a managed IT services provider (MSP), you probably don’t. Instead, you’re probably looking for a business partner to manage those nitty-gritty details for you.

Wouldn't it be great if you could walk on clouds? It would be quite a dream! But what if the clouds were to suddenly dissipate into nothingness, causing you to plummet out of the sky and straight down towards the jagged face of a cliff? How quickly the dream would turn into a nightmare!

Now, while the scenario above is a flight of fancy, the danger of your business suffering a cloud outage — which can halt your operations and prevent critical files from being backed up — is very real and can severely affect your business.

If you’re a Mac user, data privacy and security should be your #1 priority. Without the right security measures, you’re inviting cybercriminals to steal your critical data. Are you willing to take the risk? Secure your computer and fortify your defenses with these six tips.

Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more.

Now that digital collaboration is an integral part of any business, VoIP has become indispensable. Unfortunately, as it becomes more widespread, so do the threats against it. These attacks may not be as serious as ransomware or phishing, but they’re just as dangerous to SMBs. Here are five ways to protect your VoIP network against these threats.

Office 365 is already packed with the latest productivity features, but for premium perks, opt for the Office Insider program. This gives Office subscribers a heads up on upcoming Microsoft releases and updates before other companies do. Here’s why Office Insider is perfect for business owners.