With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP).
Backup your data, applications, and servers
Today, companies are more dependent than ever on IT and data.

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type.

It’s essential to use the right programs to stay on top of business demands. If you’re looking for new ways to boost productivity and efficiency in the workplace, you might want to turn to cloud-based solutions like Office 365.

Office 365 is a suite of collaboration apps that combines Word, Excel, PowerPoint, Teams, Outlook, and other apps into a subscription service.

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that's not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features.

Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process.

Since Microsoft announced that Teams, its chat-based workspace collaboration app, will be replacing Skype for Business back in 2017, businesses have started migrating their users to the new platform. If you're in a similar situation, it’s important to understand how the two applications coexist, how they interoperate, and how IT admins can manage the eventual migration to Teams.

Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that.

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best.