Cybersecurity isn’t what it used to be. With artificial intelligence (AI) entering the battlefield, cybercriminals are automating threats and customizing scams like never before. Discover how AI is transforming cybercrime, and how defenders can prepare for this escalating digital arms race.

When you're running a small or mid-sized business (SMB), the way you pay for IT support can have a significant impact on your budget, productivity, and relationship with your provider. Two common pricing models dominate the landscape: hourly billing and fixed-fee agreements.

As more companies embrace remote and hybrid work, reliable communication tools have become essential. Traditional phone systems often limit flexibility and add unnecessary costs. Voice over Internet Protocol (VoIP) solutions bridge those gaps, providing a secure, cloud-based way to manage voice, video, and chat from anywhere.

Microsoft has officially embedded Copilot Chat into its 365 suite — free of charge. It now lives as a side panel in your documents and spreadsheets, ready to help with writing, number crunching, and brainstorming on demand. Let’s unpack how this integration works, what’s new inside the free tier, and why it matters for modern workplaces.

The playbook for video marketing has been completely rewritten. A modern strategy now focuses on TikTok, Instagram Reels, Facebook Reels, and YouTube Shorts. Discover how to develop content that grabs attention instantly and use the algorithm to grow your brand at scale.

Malware, phishing, and DDoS attacks are just the tip of the iceberg when it comes to digital threats facing modern businesses. This guide breaks down these risks and explains how to protect your business from them. Whether it’s using strong passwords, monitoring your network for suspicious activity, or educating your employees, taking these steps will help fortify your business against cybercriminals.

Wireless connectivity powers modern workplaces. When certain offices or rooms have poor or no signal, it can lead to disruptions and inefficiencies. Recognizing the causes and remedies for dead zones helps maintain a seamless network and keeps daily operations running smoothly.

Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through.

Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can prevent costly data breaches and keep your company’s sensitive information safe from cybercriminals.

Cloud services are meant to give your business the flexibility to grow, adapt, and stay competitive. They’re designed to reduce the burden of managing infrastructure and make it easier to scale as your needs change. But when your cloud provider can’t keep up, that flexibility quickly turns into friction.