While it’s easy to blame cyberattacks on sophisticated hacking, the truth is that many attackers rely on social engineering — a craft of deception designed to manipulate people into giving up sensitive information or access. The scary part? It’s not just high-tech companies that get targeted, it’s all of us.

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations.

Cloud computing has become a staple in the business world, with more and more companies transitioning to cloud-based systems for their operations. However, despite its growing popularity, there are still some lingering fears that prevent many companies from fully embracing the cloud.

Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future.

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience.

Microsoft 365 Copilot offers a suite of tools powered by artificial intelligence (AI) that can revolutionize the way you work. From automating tasks to generating creative content, Copilot can help your team achieve more in less time. Discover three new ways to purchase Copilot and unlock its potential for your small or medium-sized business (SMB).
What is Microsoft 365 Copilot?
Microsoft 365 Copilot integrates advanced AI tools directly into familiar Microsoft applications such as Word, Excel, PowerPoint, Outlook, and Teams.

With financial pressures weighing heavily on owners of small and medium-sized businesses (SMBs), adaptability and efficiency are more crucial than ever in 2025. Meeting customer needs while navigating economic uncertainty is no easy task, but staying ahead of emerging trends can make all the difference.

From cloud solutions to email services to VoIP, technology underpins every aspect of running modern businesses. However, the very technology that drives business forward also tends to expose another critical aspect of business operations to risk: data.

Cybercrime is more sophisticated and persistent than ever, putting small businesses at significant risk of attack. The new year offers a fresh start, and what better way to begin than by prioritizing your business’s cybersecurity? Below are seven actionable resolutions to help you protect your data, your customers, and your reputation in the coming year.

Data is the lifeblood of businesses, as it fuels operations, facilitates communication, and provides valuable insights for strategic decision-making. However, data is also vulnerable to various physical and digital threats. Natural disasters, cyberattacks, hardware failures, and human error can all lead to data loss or corruption.