Business IT trends come and go, but Voice over Internet Protocol (VoIP) systems remain at the forefront of modern business communication. With 2025 on the horizon, now is the time to make sure your VoIP infrastructure can handle new challenges and make the most of emerging opportunities.

Artificial intelligence (AI) is revolutionizing the modern workplace. With the rise of powerful AI assistants such as Copilot Pro and Microsoft 365 Copilot, individuals and businesses can further streamline tasks and boost productivity. But which tool is the right fit for you? Let's explore both options to help you make an informed decision.

From overloaded systems to cybersecurity threats, dealing with IT during the holidays can be overwhelming. Fortunately, with the help of managed IT services, it doesn't have to be that way, and you can enjoy all the season has to offer without the headaches.

The holiday season brings tons of opportunities for retailers to thrive, but it also opens the door to increased cyber risks. With so many people shopping and transactions spiking, cybercriminals see this period as a perfect chance to strike. From sneaky phishing attempts to full-blown ransomware attacks, your business could be at risk.

The traditional office environment is undergoing a seismic shift. Fueled by advancements in technology that were accelerated by a global pandemic, the future of work is demonstrably flexible, with hybrid and remote work models becoming increasingly prevalent.

Microsoft Teams has become a cornerstone for business communication, but VoIP calls through Teams can occasionally suffer from issues such as choppy audio or delays. Fortunately, there are ways you can improve call quality, such as optimizing your network capabilities, using the right IT tools, and conducting proactive maintenance.

During the holidays, retailers can feel overwhelmed by the number of tasks they need to complete. But while keeping up with the holiday rush, they also need to be vigilant about potential cyberthreats. With more customers shopping online and increased payment activity, there are several risks that can affect retailers during this time.

There are many reasons why small and medium-sized businesses (SMBs) in San Jose and the Bay Area should be using cloud computing services. With cloud computing, SMBs like yours can reduce costs, improve data security, and increase flexibility, allowing them to compete more effectively in an increasingly digital marketplace.

If you’re noticing issues such as dropped calls or poor audio quality with your VoIP setup, you’re not alone. While VoIP phone systems offer many benefits, they don’t always deliver flawless performance. Fortunately, VoIP quality of service (QoS) can help resolve these issues.

Visualizing data is key to making informed business decisions, and Excel’s chart and sparkline tools make it easy to turn numbers into clear visuals. In this guide, you’ll learn the basics of using charts and sparklines in Excel to highlight trends, compare data, and better understand your spreadsheet insights.