The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency.

There was a time when working in the office meant doing things manually. Documents needed to be written by hand or on typewriters; every file had to be printed out; employees needed to physically be in the company premises to access files; and working from home wasn’t a possibility.

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information.

Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data.

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews.

A technology business review reveals the strengths and weaknesses of your company’s IT framework.

Cyberthreats are becoming more dangerous every year. Cybercriminals are not only becoming more successful at stealing the data of large companies but also those of small- to medium-sized businesses (SMBs) because of their security negligence.

But while those threats are imminent, we at USWired believe that it's never too late to start protecting your businesses from threats such as malware, phishing, and denial-of-service (DoS) attacks.

The booming market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company invests in any product, ask yourself if it’s something you really need. Here are some tips on how you can make the most out of your cybersecurity investment.

With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality.

Microsoft Excel’s new features now make it easier than ever to process data and present information visually. Help yourself to our three useful tips now.

Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways.