The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it's time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.

When deciding on whether to invest in managed IT support services, many business leaders make the mistake of thinking it’s cheaper to do everything in house. After all, why pay for something you can do yourself? In the short term, this may be true, but without effective IT support, systems don’t get the attention they need or the proper maintenance required to prevent costly downtime.

Artificial intelligence (AI) is fast becoming a key business tool, and Microsoft 365 Copilot is leading the way. The AI-powered tool now features new AI agents that help organizations boost productivity, simplify tasks, and expand its functionality. Here’s how these agents work and how to start using them to maximize your Microsoft 365 investment.

Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.

Recent research shows many security checklists miss important safeguards, leaving systems open to cyberattacks. Fortunately, there are 10 actionable steps developers can implement immediately to build more secure applications. Dive in to discover these practical strategies and strengthen your software’s defenses.

For many businesses, data is the engine that keeps operations running. Without it, emails stop flowing, customer orders vanish, and financial records may be lost. In some cases, downtime can cost thousands — or even millions — of dollars per hour. That’s why data backup and disaster recovery are essential to business continuity.

As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support.

Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations.

Business flexibility and agility are nonnegotiables these days, as markets move faster than ever before. Failing to keep pace with fluctuating demand will render your system unoptimized and prone to wasted resources and lost opportunities. Fortunately, an IT system monitored and maintained expertly by managed IT services providers (MSPs) can help ensure that your business operations scale up or down optimally.

If you're switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication.