Not very long ago, many organizations didn’t know what to do exactly with the information they collected. But today, by harnessing modern technology, data has become an indispensable tool to improve business operations and become more competitive. Without it, companies today wouldn’t be able to understand their customers or market their products better.

Your business may be using a lot of computer applications to ensure the best productivity in the workplace. And when it comes to communications, you might be using Skype for Business because of its flexibility and ease of use.

Given this, you might’ve been surprised when Microsoft announced in 2017 that Skype for Business would soon be replaced by Microsoft Teams.