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CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Why your company should move to the cloud

Why your company should move to the cloud

The cloud. Many people are talking about it and extolling its virtues, but how much do you really know about this pervasive tech trend? One thing for sure is that the cloud isn’t just a technology fad; businesses around the world are moving their data and network to the cloud, and it is now becoming a mainstream corporate computing model.

New Microsoft Workplace Analytics

New Microsoft Workplace Analytics

Workplace Analytics is a program that helps managers determine staff productivity levels using data gathered from their email, calendar, documents, and other applications within Office 365. Previously, Microsoft’s MyAnalytics allowed only employees to view their individual data, but with this updated version, managers now have access to this data, too.

5 ways to protect your business from ransomware

5 ways to protect your business from ransomware

Ransomware is one of the most pervasive and dangerous threats facing the business community. It is a particularly nasty type of malware that holds your crucial files hostage and demands a “ransom” payment to release them. Ransomware poses a potentially devastating impact on companies on a global scale.