The cloud has made it easier for people, businesses, and companies to interact and collaborate. And one of the best productivity tools on the market is Microsoft Office 365, which is making it even simpler to store, organize and share files online. Thanks to its newest update, you can enjoy all these functions when working with teammates, business partners, and customers outside of your organization.

As with all technology, trendy phrases come and go with the passing of every IT conference and newly released virus. And when dealing with cybersecurity, keeping up with them all can mean the survival -- or demise -- of a business. If you’re looking for a list of the industry’s most relevant terms, you’ve come to the right place.

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously.

How many times have you heard the saying “It’s not about what you do but who you know”? -- probably too many to count. Regardless of whether that’s your current business mantra, it's hard to ignore the advantages of tapping into your network.

Delta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural disaster, power outage, or successful hack can be the downfall of many small- to medium-sized businesses.

Many suffer from glossophobia, the fear of public speaking. Reasons vary, from traumatic childhood experiences to the inability to imagine your co-workers in their underwear. Enter Microsoft PowerPoint. This program helps visually depict a presentation, whether it be for a class project or a boardroom meeting, or to convince parents to buy your first car.

Remember in 2012 when Dropbox’s data, which contained details of around two-thirds of its customers, were leaked? At the time, Dropbox reported that a collection of users’ email addresses had been stolen, but it wasn’t until recently that the company discovered that passwords had been stolen as well.

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you embrace Skype for Business a tiny bit easier.

Fishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs struggling to make a splash in terms of their online presence.

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course.