Eavesdropping is the intentional act of secretly listening in on a conversation, usually not for the best of intentions. Although today the act also includes VoIP telephone systems, it’s not a recent trend. As exemplified by the SIPtap attacks of 2007 and the Peskyspy trojans of 2009, cybercriminals have had their eye on VoIP ever since it was introduced to the market.

Software developers and hackers are in a constant game of cat and mouse. When cybercriminals find new security bugs to exploit, tech companies have to quickly release a solution that secures those vulnerabilities. Just this month, Microsoft released a patch to eliminate a Word exploit designed to steal user information.

Most phishing attacks involve hiding malicious hyperlinks hidden behind enticing ad images or false-front URLs. Whatever the strategy is, phishing almost always relies on users clicking a link before checking where it really leads. But even the most cautious users may get caught up in the most recent scam.

There was a time when mobile phones were used exclusively for calling and texting. Now, they can do so much more. Regardless of your level of tolerance or skill for managing documents in such a small gadget, mobile devices allow you to send and receive email, download and upload media files, store data, and even close business deals.

Skype has made many improvements to become the go-to audio and video communication tool. But as more people turn to Skype to conduct their business, hackers are sure to follow. Recently, Skype has been plagued with fake Flash ads, which if triggered, lead to devastating ransomware infections.

In case you didn’t know, Microsoft provides Office 365 users with a free document-sharing platform called docs.com. It’s a great new tool for publishing files intended for public viewing. The downside is, sensitive documents are published without the file owners’ permission.

Does your business have a social media policy? If so, when was the last time you updated it? If you're taking too long to answer these questions, that isn’t a good sign. Because you should be conducting regular reviews, at least annually. You'd enjoy innumerable benefits, and deter your employees from obsessing over Snapchat filters in the process.

Wikileaks, the website that anonymously publishes leaked information, recently released a number of documents alleging widespread surveillance by the US government. The released documents claim that the vast majority of these efforts took place via smartphones, messaging apps and.

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s newest dashboard -- that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite.

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries.