Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them -- in the cloud or on-premises.

Microsoft is improving the way Office 365 users access their apps and files and collaborate with colleagues. With Office 365’s redesigned web app launcher, users get quicker access to the tools they use the most and useful snapshots of their recent activities.

When it comes to security, it’s better to be safe than sorry. But as the Equifax leak case has taught us, once a security breach does happen, it’s best not to be sorry twice. Read on so your business doesn't experience the same fate as the giant, bumbling credit bureau.

Technology management used to be simple. There was a time when companies would keep all their IT operations in-house, simply because they wanted to have more control over the process. Nowadays, however, that’s not so easy.

As technology becomes deeply integrated into every layer of business, many IT departments find themselves overwhelmed with a list of service and support requests that grows every day.

Whether you run a startup or a well-established corporation, there are always ways to improve how the business is managed. For some, introducing new corporate policies can streamline business processes, but if you want to see significant improvement, consider enterprise resource planning (ERP) software.

If you’re using Office 365 on a Mac computer, here’s some good news: Microsoft has introduced a new tool that will help you manage your Office 365 apps much more easily. My Workspace is a productivity-enhancing application that offers quick access to frequently used apps and files.

With more than 100 million monthly active subscribers, Office 365 has attracted the attention of hackers who’ve revamped an age-old trick. This time, they come up with a highly targeted, well-crafted spear-phishing scam that's even more difficult to identify.

As Microsoft continues to add more products and expand its services, it can be difficult for business owners to keep up with the volume of changes. One set of products that causes the most confusion is “Office 2016” and “Office 365,” which sound strikingly similar but are in fact two very different products aimed at different groups of users.

In late August 2017, Hurricane Harvey caused widespread power outages and floods across Texas and certain parts of Louisiana. Weeks later, Hurricane Irma hit the coast, affecting Florida, Georgia, and South Carolina businesses. Now, experts are saying there are more storms to come, which is why you need a good disaster recovery (DR) plan that has you prepared for the worst.

When you receive an email from an unfamiliar source urging you to click on a link or download a file, it’s easy to send it straight to the bin due to its spam-like nature. It’s a completely different story when the message is sent via Facebook Messenger by one of your friends.