Having implemented Voice over Internet Protocol (VoIP) for increased efficiency and cost savings, the next step for many businesses is to explore the power of AI-powered VoIP. This advanced technology leverages artificial intelligence (AI) to further enhance the user experience and optimize telecommunications operations.
If you're looking to upgrade your communication solution without burning a hole in your pocket, switching to Voice over Internet Protocol (VoIP) systems may be a wise decision. But, as with any business investment, you need to truly understand the costs involved in making this shift.
Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.
VoIP softphones
VoIP softphones are software programs that enable you to make and receive calls on internet-connected devices such as computers, tablets, or smartphones.
For all the benefits that Voice over Internet Protocol (VoIP) brings — such as portability, scalability, call quality, and lower costs — it also comes with unique threats. Among these threats is telephony denial-of-service (TDoS). Read on to learn more about TDoS and how to prepare your VoIP systems against it.
VoIP has delivered incredible changes, not just to the telecommunications industry but to the business landscape in general. By combining flexible features with cost-effective communication solutions, VoIP is quickly replacing traditional phone lines in the workplace.
An unfortunate consequence of the holiday season is the sheer volume of phone traffic, which can overwhelm even the largest VoIP (Voice over Internet Protocol) setup. To avoid being inundated with the surge of customer calls, it is crucial to fine-tune your VoIP system to operate at its peak efficiency and prevent downtime from occurring — otherwise, you risk frustrated and unhappy customers.
Voice over Internet Protocol (VoIP) phone systems provide businesses with a cost-effective and flexible way to make and receive phone calls, but they're not immune to downtime. Anything from network failures to power outages can cause VoIP systems to shut down, which is why you need to minimize downtime through the following means.
Ever since remote work became the new normal, video conferencing software has become a necessity for businesses and individuals alike. Two of the most popular options available in the market are Google Meet and Microsoft Teams. Both platforms offer fairly similar features, but both have their own unique set of capabilities that set them apart.
With more and more businesses turning to Voice over Internet Protocol (VoIP) for their communication needs, the question of where to host these services has gained significant importance. In this article, we explore the essential considerations one should take into account before choosing cloud or on-premises VoIP hosting.
Effective business communication is essential for maintaining a smooth flow of operations, reducing friction, and minimizing errors. While traditional phone systems are still a viable communications solution for businesses, it's not as cost-efficient and feature-rich as newer telecommunications technologies such as VoIP.
That’s why many businesses now turn to Voice over Internet Protocol (VoIP) technology.
