When you're running a small or mid-sized business (SMB), the way you pay for IT support can have a significant impact on your budget, productivity, and relationship with your provider. Two common pricing models dominate the landscape: hourly billing and fixed-fee agreements.

Cloud services are meant to give your business the flexibility to grow, adapt, and stay competitive. They’re designed to reduce the burden of managing infrastructure and make it easier to scale as your needs change. But when your cloud provider can’t keep up, that flexibility quickly turns into friction.

It’s easy to take Wi-Fi for granted. After all, we live in a world where fast internet is expected everywhere, from your home office to your favorite coffee shop. But behind that seamless connection is a carefully crafted network design that guarantees your Wi-Fi performs at its best.

If you’re paying for the full Microsoft 365 suite, don’t make the mistake of using just Outlook and Teams. The platform and its bundles of services offer a wide range of tools that can boost productivity, streamline workflows, and improve collaboration, and it’s all included in your subscription.

Your business is hitting its stride: sales are up, your team is expanding, and you're ready to scale. It's an exciting time, but this critical growth phase comes with a hidden risk. The same technology that supported your early success can become the biggest bottleneck to future growth, leading to downtime, security breaches, and customer frustration.

Virtualization is the process of creating software-defined computing environments, often called virtual machines (VMs), that operate independently on a single physical system. By decoupling hardware from its operating systems and applications, virtualization enables your business to maximize infrastructure utilization, reduce costs, and enhance IT flexibility.

For many businesses, data is the engine that keeps operations running. Without it, emails stop flowing, customer orders vanish, and financial records may be lost. In some cases, downtime can cost thousands — or even millions — of dollars per hour. That’s why data backup and disaster recovery are essential to business continuity.

When it comes to running a business, there’s no single recipe for success. Yet, despite all the challenges and uncertainties, IT has emerged as a critical component for success for budding startups and sprawling multinational corporations alike.

It can be challenging to keep remote workers from feeling disconnected from your organization. They may experience self-doubt, boredom, and loneliness, all of which are common consequences of remote work setups and contributors to lower productivity and morale.

As cyberattacks grow in prevalence and sophistication, it's becoming more difficult for employees to identify and manage them. This makes your workforce a risk to your cybersecurity. In fact, according to Verizon’s 2020 Data Breach Investigations Report, one-third of data breaches involved insider threats, or security risks that come from people within an organization.