Voice over Internet Protocol (VoIP) offers a range of benefits for organizations, including enhanced call quality, greater scalability and mobility, and reduced operational costs. However, it also introduces specific security risks, and among them are telephony denial-of-service (TDoS) attacks.

Businesses typically rely on Voice over Internet Protocol (VoIP) systems for smooth communication, handling sensitive information, client details, and important discussions. But as these systems become more popular, they attract more cybercriminals and attacks.

Not sure whether to upgrade your phone system to Zoom Phone or stick with traditional Voice over Internet Protocol (VoIP)? This simple guide explains the key differences without the jargon so you can decide what works best for your business.
What’s the difference?
Traditional VoIP systems have been around for a while, enabling phone calls over the internet instead of using traditional phone lines.

Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication.

The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it's time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.

As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support.

If you're switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication.

Transferring your unified communications (UC) system to the cloud unlocks enhanced flexibility, broad accessibility, and simplified management. However, making the switch without disrupting business operations requires careful planning. This guide explores key steps to ensure a seamless migration, including hybrid adoption and performance testing.

With the integration of 5G technology, VoIP (Voice over Internet Protocol) systems can reach new levels of performance, enhancing speed, reliability, and efficiency. Whether you're managing remote teams, handling customer inquiries, or streamlining internal communication, 5G can revolutionize the way you use VoIP. Let’s explore the key benefits that 5G brings to VoIP and tips for integrating it.

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations.