How To Find Out If An IT Support Investment Will Be Profitable


In business, every decision that is made is usually with one goal in mind: to increase profits. Any decision, whether it will require a large investment or a small one, will need one to be very strategic in order to achieve this goal. The consequence of neglecting this is finding that one has to spend a lot of money on such decisions, only to find out later on that it does not make much of a difference in terms of profits. When it comes to IT, there are several ways of finding out if a particular investment will yield the returns you expect it to. These include:

Consulting an analyst

The most common way of finding what the impact of such an investment would be is by consulting an IT analyst who will go over the data and give you the feedback you need. For instance, assume that you want to invest in cloud applications, rather than having each of the computers in your firm have a particular type of software that you will need to pay license fees for. In such cases, finding out whether this will result in profits or not requires you to focus on many things including the savings you will make from not using the old software. When you work with an analyst, they can assess all the pros and cons associated with this move, and give you an accurate idea of how it will impact your bottom line. The end result is that you will be in a better position to make a fact-based decision.

Assessing the impact of the technology on other companies

If there are other firms that you know of and which are similar to yours, you can study them to find out the impact of making certain IT investments. For example, if there is a company that switched over to cloud storage and this somehow resulted in savings, making the same decision could have the same impact for you especially if the two companies are in more or less the same situation. The only problem with making an analysis using this method is that the data you might need might not be forthcoming, since many companies do not share operational data.

Running a simulation

A practical way to assess the impact of using certain IT technologies is by running a simulation of the technology. This can give you a lot of valuable information, including whether the proposed system will work for you. It can even help you quantify the benefits that you are likely to derive from this system. There are many ways of running such a simulation, including role playing. For example, if you intend to use an IT solution to make it easier for a customer to interact with your firm, you can pretend to be a typical customer, and then find out how that technology will affect this interaction.

Feedback from customers and employees

Though it’s not useful in all cases, you can also use feedback from staff and customers to get an idea of how a specific form of IT would suit your business. For instance, you may notice that some of your staff members are having a hard time doing accounting manually, and you may then opt to automate the process in order to make it easier for them. In such a scenario, consulting them about how to go about it would be a good way of determining the best type of IT solution to get. For this to work, however, you would need to be considering investing in an IT solution that directly impacts either the staff or the customers you are working with.

Getting the information from your contractor

The contractor you have chosen to work with in order to implement a particular technology can also help you figure out whether it will have a positive impact or not. For example, if you are thinking of upgrading your network to a faster one, you might not be very sure about how big of an effect this will have on your operations. You could ask the contractor to do an impact assessment to figure out whether this will work for you or not.

In summary, if you are thinking of implementing new IT technology in your business, it’s always wise to first find out whether it will have a positive impact on the business or not. This helps you avoiding spending money on a venture that will have a minimum impact or which, worse still, will actually cost you more money to use in the long run. The above are just a few of the things you can try out to get this information. Once you do it and are satisfied that the investment will be beneficial, you can then proceed with it. Working with a high quality IT consultancy firm is also an excellent way to guard against unnecessary spending.