With cyberthreats on the rise, businesses must prioritize online security to safeguard sensitive information and maintain customer trust. The good news is that understanding the basics of online security can go a long way in keeping your data safe from prying eyes. Here are some essential tips to help your business navigate the online world […]
Businesses are increasingly relying on Voice over Internet Protocol (VoIP) systems due to their cost-effectiveness and enhanced features. However, VoIP systems are not without security risk — these systems are also a potential entry point for cyberattacks. VoIP’s vulnerability to cyberattacks therefore requires stringent security measures. To safeguard your VoIP phones, we recommend implementing the […]
No matter your industry, fostering a collaborative and productive team is a pillar of success. Fortunately, by harnessing the capabilities of Viva Insights, your team can gain actionable insights that drive efficiency and effectiveness across all aspects of your workflows. From identifying collaboration bottlenecks to understanding individual work patterns, Viva Insights equips your team with […]
Cyberattacks, system failures, and natural disasters have become a common occurrence, and they’re becoming increasingly more disruptive as businesses continue to digitize their operations. Having a disaster recovery plan is the best defense against these risks, but a shocking number of businesses are misinformed about what it takes to effectively recover from a disaster. Here […]
The heightened prevalence of cyberattacks has significantly amplified the vulnerability of small businesses. This increased risk is attributed to the sensitive data they store, such as customer information and intellectual property, paired with potentially less robust security systems compared to those of larger enterprises. While traditional measures such as firewalls, data backups, and regular cybersecurity […]
If you want to streamline your company’s operations, unified communications (UC) might be the solution you’re searching for. UC offers numerous benefits to your business’s information system, many of which you may not know. In this article, we highlight how your business can harness cost-effective UC solutions to drive growth. Unified communications defined Unified communications […]
Today, a well-functioning IT infrastructure is no longer a luxury but a necessity. Regardless of size, businesses depend on technology for various functions, from communications and data storage to customer service and sales. In fact, 95% of US small businesses employ at least one technology platform, and 29.7% of business done in the United States is conducted online.
When it comes to password generation and security, many people tend toward bad practices, such as passwords based on their birthday or using the same password across different accounts. These practices can compromise the integrity of your passwords and, by extension, the security of the systems and data those passwords are meant to protect. Fortunately, […]
Cybercriminals use multiple tactics, from phishing to malware, to exploit vulnerabilities at various points within a system. Defending your system against these threats will require a layered approach to cybersecurity to ensure a comprehensive defense.
Having implemented Voice over Internet Protocol (VoIP) for increased efficiency and cost savings, the next step for many businesses is to explore the power of AI-powered VoIP. This advanced technology leverages artificial intelligence (AI) to further enhance the user experience and optimize telecommunications operations. AI-powered call analysis AI-powered customer experience analysis offers valuable insights into […]
